Dr. Debbie Mulroy has taken great pride in creating a practice in Lethbridge that keeps the needs of our patients and families first. Debbie has fostered an environment that makes patient comfort, educa tion and understanding our number one priority. We have been very fortunate to have Dr. Richard Jahn join our team. Sharing a like-minded philosophy toward patient care and comfort has created a Dental Team that is truly unique in Lethbridge. Dr. Debbie and Dr. Jahn believe strongly in continuing education. Continuing to strive to maintain the latest techniques, opinions and strategies for Dental Care helps keep our practice current in an ever-changing field of Health Care.
Hygiene is a major focus at All West Dental. Preventative Dental Care today may prevent major restorative dental procedures down the road. Our Hygiene team takes great care to ensure that all of our patients receive a thorough examination and information related to their periodontal diagnosis. Using available technology including Intra-Oral Camera’s, Soft-tissue Laser’s and digital radiographs, our Hygiene team can help educate our patients to achieve the optimal hygiene care. We take great pride in viewing a patient’s hygiene care as more than just a cleaning visit. Each patient will be enrolled in our continuing care program, encouraged to keep up on re-care visits at intervals that are specifically chosen for each individual patient. Your Hygiene provider will review your diagnosis, your recommended interval for re-care and give you all the education you need for at home care to achieve your Oral Health goals!
Dental Assistants are the cement that bonds the patient’s relationship with their Dentist. In many instances, after your treatment they are the faces you remember. Our Assistants develop a relationship of trust with our patients to put them at ease, educate and guide you through your dental procedure. Each assistant is highly skilled providing the necessary support the Dentist to make your procedure a quality experience. Each operatory is equipped with Digital Radiography and Intra-Oral Camera’s which allows our team to make your treatment plan interactive, you get to see what our Dentist see’s and understand the diagnosis and recommended treatment. There are also great education tools available that help to explain visually, how your treatment will be performed. We are all about creating value for our patients and Dental Assistants do that by making sure that each patient’s time in our clinic was relaxed, comfortable, and efficient.
Administration of a dental practice can at times be a complex and demanding position. Our Admin team is focused on ensuring that each patient leaves the office understanding the treatment that was performed, the cost of the treatment, the impact of available patient benefits and the schedule for their next treatment and/or re-care visit. We go to great lengths to ensure that our schedule is put together to minimize your wait time. We respect the time that each person has taken from their schedule to visit us for Dental Care and we ask that our patients have that same level of respect; for our time and that of other patients. Each member of our Admin team will work with you to help navigate the world of dental benefits. We, as a policy, do not accept assignment of benefits. Changes in the Personal Information Protection laws have made it very difficult for us to communicate with benefit companies on behalf of patients. We do however, make your dealings with your benefit provider very easy by making sure that we provide you with all the necessary information and will even submit it on your behalf. In most cases, our patients our reimbursed for approved treatment within 1-2 weeks, directly by their benefit provider. Administration is not necessarily a place where you would consider that technology has a big impact, but together with DemandForce, we have a system for our patients to keep in touch electronically through email and text messaging. Patients can now make or confirm appointments on-line and through messaging. We encourage patients to utilize the tools within our practice communications to write reviews, take a survey and even refer family and friends to experience the same value of Dental Care that you enjoyed!